Voice Solutions
Alcatel-Lucent Omni PCX Office (OXO)

An integrated communications system for small and medium-sized businesses (SMBs), the Alcatel-Lucent OmniPCX Office Rich Communication Edition* provides a personal communications manager (PIMphony), an advanced call center solution (Alcatel-Lucent OmniTouch Call Center Office) secure high-speed Internet access, advanced TDM and IP telephony and LAN switching. Alcatel-Lucent’s solution consists of a pre-configured server that provides every employee with voice, Internet, email and data capabilities.

Voice Solutions

Alcatel-Lucent Omni PCX Enterprise (OXE)

The Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a highly scalable solution based on a pure software communications server platform that provides multimedia call processing for both Alcatel-Lucent and third-party clients/phones including TDM, IP and SIP.
This rich call-handling application delivers world-class business telephony features for medium, large, and very large sized companies and offers a choice of either centralized or decentralized IP telephony solutions.The Alcatel-Lucent OmniPCX Enterprise CS provides the building blocks for any IP and/or legacy communications solution, incorporating the latest Linux, XML, SIP, VXML technologies, and open standard practices such as QSIG, H.323, CSTA, and SIP.It offers broad scalability ranging from 10 to 100,000 users who can be spread across multiple geographical sites. Plus, it offers highly reliable, real-time, carrier-grade performance solutions with an unmatched 99.999% uptime."

Voice Solutions

Alcatel-Lucent OmniTouch Contact Center

Alcatel-Lucent OmniTouch Contact Center is the ideal solution for customers looking for a voice-only contact center, with intuitive and ergonomic management, for short deployment, easy access to autonomy,        and fast reaction to business changes.Alcatel-Lucent OmniPCX Enterprise embedment provides full High Availability Contact Center capabilities and branch survivability. From 5 up to 1000 agents on a single        node, it can operate for more agents in a multi-nodal OXE configuration.The OmniTouch Contact Center Standard Edition is deployed and used by more than 400 000 agents worldwide. It is based on the         unique and patented “matrix” call routing model. What you see is exactly what you get, making Contact Center management easy to understand even for those without prior programming skills.

Voice Solutions

OmniTouch 8400 Instant Communications Suite

OmniTouch 8400 Instant Communications Suite is a cutting-edge software suite providing a full set of IP-based unified communication services. These services allow subscribers to tailor, control and                 manage calls, messages, directories, collaboration tools and information. Subscribers are free to do so wherever they are (at the office, away on business, in a meeting, at home, etc.), using any device and        any interface.

Voice Solutions

Fortinet Firewall

Delivers unified threat management and specialized security solutions to protect against sophisticated network and content-based threats. Fortinet is a market leader in network security, delivering  purpose-built hardware and software that improves performance, increases protection and reduces costs. Many of the largest and most successful organizations and service providers in the world rely on Fortinet technology to protect their networks and data.
Fortinet’s consolidated architecture gives customers the ability to deploy a wide range of fully integrated security technologies to stay abreast of changes to their networks, applications and users. Fortinet’s centralized management and simple licensing enables customers to deploy the security technologies they need, where and when they need them.

Benefits of Fortinet solutions include:

  • High-performance protection
  • Seamlessly integrated technologies
  • Complete content protection
  • Rigorous third-party certifications and customer requirements
  • Lower total cost of ownership
  • Superior flexibility and ease of deployment
  • End-to-end protection
Voice Solutions
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